I have a volume license for Acrobat Standard DC. I downloaded my installation package from Adobe LWS with description "Acrobat DC2015 12.0 WIN ESD ALL CLASSIC". I'm using the Adobe Customization Wizard DC to add the volume serial number and other settings for deployment. I dont want the end user to have to activate or sign in to activate so i'm trying to use the "grant offline exception and disable registration" button but every time I click the button I get an error: "Offline exception grant process failed. Please refer to oobelib.log in %temp% folder and wizard help for more details."
I can't seem to find the oobelib.log anywhere on the computer i'm running the customization wizard. This computer does have internet access. Any ideas why this isn't working?