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How to resend invitation

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Hi, my coporate ordered an Acrobat Standard DC and I received an invitation email from message@adobe.com. When I click the accept invitation link, it requires a login and password so I create my new account. After that I try to accept the invitation again but it said "this invitation was already accepted. If you feel you've reached this message in error, please talk with your team administrator and ask them to reinvite you".

 

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Then I wrote an email to our IT admin but unfortunately he said "I have no clue about this either. Adobe is external company providing their product which makes Internal IT very hard to support".

 

So please advise what I should do next. My email is: wendy.lam@sophos.com and I look forward to hearing a solution. Guess our IT admin can't help anything here. Many thanks.


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