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When will my users be able to download Acrobat straight from the Acrobat invitation

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I send invitations to my users that require Acrobat Pro for their job responsibilities and lately I have gotten a "Currently unavailable" error after they setup their Adobe account and are ready to start the download. Adobe bs.png

 

This is highly inconvenient when I have off-site users being sent invites and getting this error. The only way to start downloading Acrobat Pro after they finish creating their account is to go back to the Adobe home page and click Desktop downloads and then search through ALL of the apps to finally find Acrobat to get it downloaded. This has been happening for 3 weeks now and the first week I figured this issue would be resolved.

 

Instead of invite and forget, they have to put in a ticket, then once I am finished with my previous tickets I can finally send them the instructions to get to the correct webpage for the download. This is turning a 5 minute process into 30+ minutes depending on the ticket queue.

 

When will this be fixed? If not fixed, when will this be resolved to a more intuitive design for my users to accept the invite, create their account, and start downloading immediately after.

 

If you don't notice it, I have tested this in Chrome, FF, and IE to be sure it was not just a glitch in the Chrome browser.


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