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Customized install, with Updates enabled, fails to update due to system policy

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I have deployed Adobe Acrobat 2017 and Adobe Reader 2017 to our associates. Auto Updates were left alone and show as enabled in both applicatons - however, when I check for updates, it says it fails due to system policy - not administrator rights issue, not a group policy issue.....beside this forum, there is literally no help on this, I am hoping someone can point me in the right direction - bupdate has been removed, check and mode are set properly in the registry....any help would be greatly appreciated.


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