Hi all, we have recently upgraded to reader DC and we are now getting a proxy popup when we go to save, print and sometimes open PDF's. we use messagelabs for our web filtering and it's that that's blocking whatever URL it's trying to connect to. I found this page and whitelisted all the acrobat services URL's, still the popup appeared
Adobe Creative Cloud Network Endpoints
*.acrobat.com *.echosign.com *.echocdn.com *.bam.nr-data.net *.newrelic.com | Required by Adobe Acrobat services |
I re-installed adobe reader using the customisation tool, disabling all online services and features....popup was still happening.
I then installed wireshark and saw it was trying to connect to https://files.acrobat.com. i whitelisted that URL and it's STILL appearing. My boss is really getting on at me to get it fixed but i don't know where to turn to next. Googling it bring up loads of people with the same issue but i can't find an answer.
Can anyone help? anyone managed to resolve this?
thanks
