how to tell how many licenses are tied to one serial key
We have a serial key for Acrobat Pro. I was told it is a volume license key but nobody knows how many licenses are tied to it. I attempted to contact support who informed me that cant help and I needed...
View ArticleAdobe Acrobat No Longer Works Properly since switching to Windows 10, it...
I was using Adobe Acrobat 8 in Windows 7 with no issues. Now that I have upgraded to Windows 10 it keeps asking me to register and then can't make the proper inter net connection. If I select Never...
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Adobe Acrobat 8 no longer working properly in Windows 10.
I was using Adobe Acrobat 8 in Windows 7 with no issues. Now that I have upgraded to Windows 10 it keeps asking me to register and then can't make the proper inter net connection. If I select Never...
View Articlenot included in current license
We have TLP licenses and a user often encounters a message saying a feature is not included in the current license. If she tries again it'll work but the delay is quite annoying. I've seen this issue...
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Acrobat XI Visual C++ 2010 SP1 Runtime Missing
Hi Fellow Acrobat Fans! I tried a couple test deployments of Acrobat XI Pro 11.0.03 by GPO. It doesn't install on a couple desktops, just unistalls old versions of Acrobat X. Only a generic error...
View ArticleHow many users am I licensed for. Acrobat 10 STD & PRO
I have a volume license for Acrobat 10 Pro and Acrobat 10 STD and I want to know how many users can use each. Can someone assist with this? I tried to gather this information from Adobe Chat support...
View ArticleAdobe Acrobat Pro DC randomly stops printing
Recently installed Adobe Acrobat Pro DC for a client and they are reporting that it is unable to print. Restarting the computer will allow them to print for a time but then it will stop printing again....
View ArticlePDFMaker Disabled in Office Apps After 11.0.16 Install
Hi! After installing the 11.0.16 quarterly update, I'm getting a message upon starting Acrobat 11: "Acrobat PDFMaker add-in for PDF creation is currently disabled in one or more Office applications....
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Error when mailing pdf to Outlook 2013 on 2012 R2 RDS
Hello, I've installed Adobe Acrobat XI (32bit) on Windows Server 2012 R2 (x64)(RDS) with Office standard 2013 installed (32bit). When opening a PDF file and email this file i get the following error:...
View ArticleIssue Deploying Adobe Reader DC
I use a WSUS Server with WPP to deploy 3rd party updates to our computers.https://wsuspackagepublisher.codeplex.com/WSUS Server has been live and working for a year and WPP is fairly new. Anyways.......
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disable popup
Windows 7, Acrobat Pro XI. I've a number of users that are experiencing a recurring Registration Popup dialog while in Acrobat Pro XI despite selecting the never ask again option. Is this setting...
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Disable adobe right-click context menu using Active Directory
Hello, We would like to disable the adobe right mouse click context menu for our employees that don't have rights to use the Adobe Acrobat pro XI software. With Active Directory we can control the...
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Acrobat Reader DC MSP for 15.010.20060 invalid
Hello, I just noticed that the MSP file ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1501020060/AcroRdrDCUpd1501020060.msp is not a valid MSP file. It seems to be some archive (LZX) with the...
View ArticlePrinting in Adobe Acrobat fails
Since our Employees upgraded Acrobat, noboday sees any printer-dialogue anymore.We've tried the Shortcut cmd + p as well as choosing the print icon on top of the application and the Menu File >...
View ArticleAcroTray.exe has stopped working - Terminal environment
Considering the terrible way Adobe is reachable for support, I will try it this way with hopefully some results. Our users have started getting errors using Adobe Reader X after the installation of...
View ArticleHow do I disable the Adobe ID login popup
Hi, Im installing Acrobat Standard DC in our Citrix environment. I managed to create a prov.xml file and thats placed on the imaged server. Everythign seems to work fine, except for one thing. We dont...
View ArticleIs it possible to deploy Acrobat Standard XI without entering a key?
We have several users that have retail copies of it with different keys and I am trying to get it into our deployment?
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Acrobat DC Enterprise Licensing on provisioned Citrix Terminal Server does...
Hello, we are trying to install Adobe Acrobat DC on a provisioned Citrix XenDesktop 7.6 Farm. Installation has been customized using the customization wizard. As described here:...
View ArticleToolsets referencing component name ids
Hi, Hoping that someone might know the answer to a challenge I am having with a custom toolset I am trying to deploy to a number of users. It basically comes down to the reference to non standard...
View ArticleCan't find adobe provision toolkit 9.0 for Adobe DC sign-in supression
Hey there,We are trying to supress the registration login screen for Acrobat DC standard installs on our machines. I found the command adobe_prtk --tool=Serialize --leid=V7{}AcrobatESR-12-Win-GM...
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