Complaints procedure
I was actually doing a test drive of Adobe Acrobat DC (the 7 day free trial) because I need to purchase 15-20 licenses for our small business. I got the quote easy enough on line (isn't that always...
View ArticleCannot set the Arrow / Selection tool as default (Reader DC 2017)
Is anyone able to help? We're preparing to push out Reader DC 2017 (Version 2017.012.20095) to our users but have found that we're unable to make the Arrow/Text Selection tool stick as the default....
View Articlechrome_elf.dll missing error and HKCU registry keys
I have been trying to build a new install of Adobe Reader DC (17.012.20095) for deployment to our PC's using the customisation wizard and am experiencing a number of issues. The first issue is that the...
View ArticleHow do I suppress the default prompt for Adobe Acrobat DC with enterprise...
I am deploying via SCCM Adobe Acrobat DC enterprise wide. I need to suppress the prompt to set Acrobat as default when the user 1st opens it. I am in a mix environment of Windows 7 and 10. Even when...
View ArticleClik here to view.
Adobe acrobat pro 2017
Hey all I am lost, i tried to install a new license of Acrobat pro 2017 with a serial number, install completed but when i try to open it i am forced to sign in to adobe, obviously i don't have an...
View ArticleAcrobat 11.0.09 With IE11 - Not Compatible With Enhanced Security
We've packaged Acrobat 11.0.09 for deployment with the Customization Wizard and the install goes fine. We are having issues when try to view linked PDF files in Internet Explorer 11 (Enhanced Security...
View ArticleHow to uncheck "Rely on system fonts only" via GPO or .BAT?
Where are the configuration settings saved for the Adobe PDF printer saved? I need to uncheck a preference setting on the document options so that local fonts are not enforced. We are running into...
View ArticleAdobe Pro DC Default PDF Application Prompt
Using the Adobe Customization Wizard, I am trying to remove the "Make Adobe Acrobat my default PDF application" prompt on program start. I have tried adding the Feature Lockdown...
View ArticleID Deletion
I made the mistake of signing into about 12 new units with my user id that dell distributed via digital download. All of a sudden last week issues started popping for the people to sign in. They have...
View ArticleClik here to view.
Help! acrobat model tree
Hello guys,can you help me with this type of problem i need to have only one part number in the model tree.i know you can rename part number in 3d reviewer but i cannot do one by one renaming if i have...
View ArticleClik here to view.
Reader DC - Bad Quality (Icons, Images, ...)
Hello, I have installed latest Adobe Reader DC in my test-Environment running on Windows Server 2016 and Citrix XenApp 7.13. The graphic-quality is bad in Reader. Especially the Icons in the main...
View ArticleClik here to view.
Creative Cloud Packager Will Not Install .msi of Acrobat
Hi there, I am a frustrated new customer and just got out of a bad chat experience with a technician so hoping the community can be a bit more helpful. I have created several different creative cloud...
View ArticleClik here to view.
Mobile phone activation
I am using an organization wide license for adobe reader dc Pro. I am unable to use the Licence to activate the same product on my iPhone. Please what must I do?
View Articlehow to change the serial number in SCCM packages?
We are using several packages for Adobe DC with different Serial numbers. When one package is installed but we have to change the package, deinstallation and Installation of the other packages doesn*t...
View ArticleClik here to view.
Remove Tracker from the View Menu in Adobe Acrobat Pro DC & Reader DC
Through the customization wizard, I checked "disable all services" for all cloud services and I thought by doing this it would remove Tracker functionality. Can anyone tell me how to remove Tracker...
View ArticleClik here to view.
Base Acrobat Pro DC MSI fails to install on Windows 10 1703
Hello, We have been deploying Acrobat Pro DC successfully via SCCM. It has been working on endpoints with Windows 7 SP1, Windows 8.1 and Windows 10 (up until 1607). But since we added Windows 10 1703,...
View ArticleNo dictionaries were found. Your installation might be corrupted. Citrix...
We are having an issue with Acrobat DC Pro setup using Creative Cloud Teams. We are using a roamed named user license. The switches for the install used are below: Setup.exe /sALL /msi ROAMIDENTITY=1...
View ArticleAcrobat Reader & Enterprise ID's
Our company has Acrobat Reader and Photo Shop. Does this mean we are able to sue the enterprise ID function?
View ArticleClik here to view.
Can't suppress Acrobat DC chrome extension first launch popup
We are licensed for an deploy Acrobat DC to all of our PC's. Staff and Student.The staff users only see this poppup about the extension when they first launch chrome, but students get a new profile...
View ArticleActivating Adobe Acrobat 7.0 Professional
I had Adobe Acrobat 7.0 Professional installed on my system and had to replace the hard drive, so required a re-install. I have the original CD, serial number, and manual that came with it years ago...
View Article