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Problem to activate the licence after uninstall-install Acrobat from CS6

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Hello,

 

One of my users had constant problems with Adobe Acrobat (It was freezing) and i had to uninstall-install it to make

it work properly. (From the CS6 installer we use)

I could not install it with the licence he is currently using, so i had to install it as a trial to unblock him.

 

Is there a way I can activate it from the suite ? How can i manage to get it activated ?

 

Thanks in advamce,

Cheers,

 

Sebastian


Acrobat XI hijacks Default PDF Viewer

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I have Adobe Acrobat XI and Adobe Acrobat Reader DC installed in a Citrix XenDesktop 7.6 environment running on Windows Server 2012 R2.  Every time an update for Acrobat is installed, Acrobat forces itself as the default PDF application.  Acrobat was installed first, then Reader.  During Reader installation, Reader was chosen as the default PDF application.  Because of this broken behavior I am forced to repair the Reader DC installation every time an update installs for Acrobat, which is unacceptable.  I need to be able to force Reader DC to always be the default.  I cannot expect users to go manually set their defaults every time this happens.

I cannot find acrobat Adobe DC for iPad or iPhone

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HI,

i cannot locate the iPhone or iPad acrobat Adobe cd apps!?!?!?

Acrobat didn't download

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I just ordered the Acrobat for $19.95 a month. I can't find it. It's not in Applications. It's not on the desktop. It's not in Downloads. It's not in the dock. I'm using an iMac with 10.10.5. I do a search -- no Acrobat.

Issues with the listed folders and files when using 'Save As' after opening a PDF attachment received by email using Outlook

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Please see the below screenshot which shows the 'Save As' dialog box with the files and folders listed in jumbled up manner with no specific listing order.

Save As Dialog Box Issue - Adobe Acrobat - Edited.jpg

 

The above mentioned problem is only noted for PDF files that are opened from Outlook email using Adobe Acrobat X, here is the version related screenshot:

Note: For other documents such as Microsoft Word or Excel, there is not such problem.

 

Adode Acrobat Version.jpg

 

The affected business user is on Windows 7 Professional.

 

Looking forward to assistance from the community if anyone could help!

 

Much appreciate if anybody could share the solution if they have resolved the above issue.

 

Thanks

Sharad

Customization Wizard DC

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Hi,

 

i have problems with the customization wizard DC. I try to deploy Adobe Acrobat Reader 2015 and Acrobat 2015 Pro (both classic track -> thatswhy 2015 is right, or?).

Because i did not find an CW for 2015 I used DC instead... maybe thats the problem - i dont know...

 

I try to set Security -> Protected View -> Files from potentially unsafe locations but i did not work neither with Reader nor Pro version, its always "off" after installation and opening the application as default user. Was not a problem when we customized version 11 with the CW for 11.

 

Because it was a recommendation i already uninstalled CW for 11 and try to edit/add some registry settings manually or with the CW is not the way it should be.

 

Anybody got a clue on that?

 

Thanks Sascha

Default acrobat xi pro send mail to default email application and remember my choice 2008R2 remote desktop server

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I have 2008R2 Remote Desktop Servers with Adobe Acrobat XI pro.  When a new user tries to send a pdf via email, it pops up a message "How would you like to send this email"  they have to pick "Default email application (Microsoft Outlook) and Remember my choice.  Then the next time they try to send an email, the get a warning "This email will be sent using "Default email application (Microsoft Outlook)".  Click on 'Change Preferences' to change your default account settings.  They have to Click Do not Show this message again, and then continue.  (actually I have a couple of users that have to go through this process Every time they sign on to the remote desktop server),

 

I downloaded the group policy adm pack and I can not find any settings to default this for a user.

 

Is there any group policy settings or a registry entry I can make on the remote desktop server to default these settings?

 

Thank you in advance

Acrobat Pro DC does not remove Reader

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In the customization wizard, I checked both boxes to remove previous versions of Acrobat and Reader.  It remove Acrobat XI without any issues, but not Reader.  I saw a discussion back in June ( Reader DC isn't uninstalling when I install Acrobat Pro DC )  with someone having the same issue.  I running into the same issue.  Has there been any resolutions to the issue or a work around?


No Pages Selected RDS Server 2012r2

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Hi All

 

We are currently having troubles which seem to be random in nature printing only from Adobe PDF across three clients running on the below configuration.

 

  • Server 2012 r2 RDS (terminal Services) Hyper v instance
  • Adobe Reader 11.0.5
  • each of our three clients have a dedicated print server and all printers are shared network devices deployed by group policy.
  • Each RDS server has 15 to 25 user sessions

 

All users have no problem printing from any other app but when printing from adobe reader some users depending on the user and the printer (randomly) the user will not be able to print with the "no pages selected" dialogue box coming up.

 

For instance one user will log into their rdp session and will not be able to print pdfs to one printer. But another user can print from adobe no problems to the same printer.

 

Trouble shooting so far:

  • Re install Adobe
  • Ensure all drivers are at latest version V4 drivers where available and V3 where not. (Printers are HP upd and Xerox Docucenters)
  • pdf/a view mode set to never
  • Disabled Enhanced security mode and protected mode at start up.
  • Tested using auto rotate selected and not
  • changed the fit to page/shrink to fit etc options
  • Turned off advanced printing features on the printers.

 

 

If anyone could help this would be greatly appreciated as I am at the point of pulling my hair out and so are our clients.

 

Cheers

 

Luke

AcrobatUpd11009.msp patch cannot be installed

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Hello all,

 

Another month, another Adobe patching headache! So I have read the Enterprise Administration guide many times, and I have been deploying and patching Adobe Flash,Reader and Acrobat for years now. Usually it goes smoothly, but eventually I always run into an issue. This time my problem is this:

  • Last month, I created a new Acrobat XI AIP from the bas 11.0 media. I patched this AIP to 11.0.07 (quarterly)
  • I then installed Acrobat on many clients using the command line option 'PATCH=AcrobatSecUpd11008.msp' to "chain" the OOC patch into my install, without actually applying the OOC to my AIP.
  • Today, when I try to apply the AcrobatUpd11009.msp to these same clients, I am getting the error in the log file:  "PATCH SEQUENCER: minor upgrade patch \\server\share\AcrobatUpd11009.msp is not applicable."
    • And error in GUI: "The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade".

 

Can someone out there tell me what I did wrong here? I believe I can uninstall 11.0.08 then run a full install of 11.0.09 from a new AIP, but that seems unnecessary.

 

Thanks in advance!

Why can't I create a form from existing form?

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Tried using Acrobat Pro CC to edit an existing PDF form but it appears the ability to create a form from an existing PDF form like in Acrobat Pro X & XI is no longer available. In addition, I cannot edit the properties of text fields that have variables representing data in a data base anymore.

 

Here is the wayI used to accomplish this in the older version. In addition, you used to be able to right-click on the text field and select properties. This ability does not appear in CC. See images in order.

 

Adobe 1.png

 

Adobe 2.PNG

 

Adobe 3.PNG

 

Adobe 4.PNG

 

Adobe 5.png

 

Adobe 6.PNG

Software Metering for Adobe Acrobat Pro/Std software.

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I need to create the software software metering for adobe acrobat pro/std software. Please help me to find out the software metering file for adobe acrobat pro. I need to find out that users have adobe acrobat pro/std installed but not using Write,create etc.. features. I know its so tricky because some users may use adobe acrobat pro to read pdf documents. kindly help me to find out the same

Our client uses an RDP connection to a Windows Server 2012 R2. All users connect to this server log in with their credentials and start working. Only ONE of those users needs the full blown Adobe Acrobat license. What is the best product to use for this k

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Our client uses an RDP connection to a Windows Server 2012 R2. All users connect to this server log in with their credentials and start working. Only ONE of those users needs the full blown Adobe Acrobat license. What is the best product to use for this kind of situation, and what is the best way to deploy/install that product?

Save as pdf results in

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Save .PDF back to SharePoint, Acrobat is renaming files

Problem very similar to the above link. My problem is that Acrobat is renaming pdf files with "aab04588" and removing the .pdf extension entirely when saving to a network drive. Users are running Adobe Acrobat Pro X and Adobe Acrobat Pro XI on windows 7 64bit. Adding the .pdf extension to the file works in that it is then a working pdf but users lose all work saved up to that point after adding the .pdf extension to the file. Any thoughts?

How to set the Install updates Automatically (recommended) option in Reader DC

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I want to enable the Install updates automatically (recommended) option described in the product documentation below.  How can I do this either via the registry or a deployment toolkit?  Thanks in advance guys.

 

 

Adobe Acrobat DC updater settings

 

Updates are delivered via two options:

  • Install updates automatically (recommended): Acrobat Reader DC and Acrobat DC regularly checks for important updates, downloads them, and installs them automatically. When finished, you are alerted via a small message in the system tray that your software has been updated. This method is recommended since it does not require end-user intervention. It is the best way to keep Acrobat Reader DC and Acrobat DC up-to-date and more secure.
  • Manually check for and install updates: Acrobat Reader DC and Acrobat DC don't check for updates. Instead, the end user selects Check for Updates. This option is the least secure, and only recommended in organizations that use other methods of deploying updates to their systems.

How to Integrate Adobe Updates and Microsoft WSUS

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My environment implemented strict UAC policies. This hinders users from Installing updates. Is it possible to centrally manage updates through WSUS. If not, are there tools to manage Adobe Updates centrally?

Hello. Is there a way to grant unlimited access to specific customers who can access, view and download files within their own unique cloud "folder" that we set up? If not, what product is available that can accomplish this? Thank you.

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Hello.  Is there a way to grant unlimited access to specific customers who can access, view and download files within their own unique cloud "folder" that we set up?  If not, what product is available that can accomplish this?  Thank you.

I signed up for Adobe and it sent me a link to confirm my address but when I click on the link nothing happens (its in black not blue). When I cut and paste it in my browser it says it cannot be found

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Also when I click on the phone icon nothing happens

Adobe 7.1 reactivation after new server has been installed?

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I just had a new server installed and now my workstation is asking for an Adobe Activation. The phone number it lists no longer does activation. Please advise.

Adobe Acrobat DC Activation unterbinden oder per Parameter automatisieren

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Hallo

nach erfolgter Installation erscheint immer ein Fenster "Anmeldung erforderlich", wie kann man das automatisieren oder per CommandLine-Parameter bei der installation mitgeben, so dass es nicht bei jedem Benutzer erscheint

Wie verteilen Software mit Microsoft SCCM R2

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