I have just installed Acrobat DC on a users machine. I am able to run it OK on my login (a domain admin account), but they are unable to open it at all (tried as a regular user and as a local admin).
Program appearers in task manager for a second and then closes. I have had it running on this logon before but it was closing Acrobat after being open for 30 seconds.
Currently running the latest version of DC on a fully patched windows 7 Pro laptop.
Cuanto ocupa en disco duro la instalacion de acrobat pro dc?
How can the menu item " SignIn / Sign Out " ( Menu : Help > SignIn / Sign Out ) are hidden / disabled (Adobe Acrobat DC)?
Currently, the following data in the JavaScript file is stored:
app.hideMenuItem("DetectAndRepair");
app.hideMenuItem("OnlineSupport");
app.hideMenuItem("LearnProduct");
app.hideMenuItem("About");
app.hideMenuItem("AboutAdobeExtensions");
app.hideMenuItem("endAboutPlugInGroup");
app.hideMenuItem("SystemInformation");
app.hideMenuItem("endGuideGroup");
app.hideMenuItem("endUsingGroup");
Or can "SignIn / Sign Out" ( Menu : Help > SignIn / Sign Out ) are disabled on the registry ?
We have Acrobat Writer DC 2015 Standard and Professional. When looking in ADD/Remove programs and in the Registry. Where can I look on machines to tell what version they have installed? Opening the program is not an option.
Thanks!
Hi,
I want deploy Acrobat Reader DC msi but i don't change default PDF Reader on machine.
I try with this parameters : EULA_ACCEPT=YES LEAVE_PDFOWNERSHIP=YES ENABLE_OPTIMIZATION=1
But the default Reader switch to Reader DC
How to make this ?
Thanks.
Good morning folks,
I'm attempting to burn a PDF file to disk created in Acrobat XI (ver 11.0.13), that references files in a folder on the root of the disk. I am unable to change the file path so that when it's on a disk and given to someone else, that they are able to open the referenced file from clicking on a bookmark. I have been able to do this in the past, but I'm thinking it may have been before we upgraded our Acrobat.
Any help would be appreciated.
Shane
Hello. Is there a way to grant unlimited access to specific customers who can access, view and download files within their own unique cloud "folder" that we set up? If not, what product is available that can accomplish this? Thank you.
I need to create the software software metering for adobe acrobat pro/std software. Please help me to find out the software metering file for adobe acrobat pro. I need to find out that users have adobe acrobat pro/std installed but not using Write,create etc.. features. I know its so tricky because some users may use adobe acrobat pro to read pdf documents. kindly help me to find out the same
Hi,
I am sequencing Acrobat Standard DC and have followed the app-v deployment guide App-V Deployment: Acrobat DC — Enterprise Administration Guide but our VDI environment is user-based and not machine-based so deploying globally will not work.
Is there any way I can deploy using the userconfig.xml and ensure the license is activated?
Hi,
I work for an IT service provider and we are in the process of taking on a new customer’s IT infrastructure. At present the customer has a series of desktop PCs all with Adobe Acrobat Standard installed. The new solution we are providing for them is a thin client Citrix environment and I need to understand our licensing obligations for this.
I have searched for your Citrix policy and have found the following document around Acrobat licensing.
https://www.adobe.com/products/eulas/pdfs/Citrix_Policy_A7-5-31-2011.pdf
I have extracted the part specifically for Citrix:
Hosted server software (e.g., Citrix)
Acrobat may be installed and used on hosted server software server for direct usage by end users (no automated, programmatic, or scripted usage or other restrictions as stated in the EULA) so long as each individual named user with access to the application and/or the Acrobat print driver must have a license. (For example - 100 named users have hosted server software access. Out of those 100 users, only 50 have access to the Acrobat application and/or the Acrobat print driver. This would require 50 Acrobat licenses.)
Licenses are intended to be fixed NOT concurrent. In other words, you can’t remove access for one user in order to give that access to a different user and then return access back to the original user. Users should be static. Notwithstanding the foregoing, permanent switchovers are acceptable (i.e., an employee has left the company). No sharing of a single hosted server software ID. Each End User must have his own unique login to hosted server software to use Acrobat. No usage in which the user population would be uncountable. (For example – no use of a shared ID that allows multiple people to log into a shared hosted server software account to use Acrobat. This would create an uncountable user population).
The customer does not need to purchase a license for the hosted server software.
This states that licenses must be fixed to users but does not state how they need to be locked down within Citrix. The way we are looking to provide Adobe Acrobat Standard is to set it up as a “Published Application” in Citrix. This will be associated with an Active Directory group and then only users within that group will have access to the application. We can then ensure that we have sufficient licenses to cover all members of the group. Can you please confirm via email to me that this meets all licensing requirements. If you have any documentation that covers this in detail could you please provide them.
I have contacted your customer support and they could not provide an answer on this and I’m sure this is something you will have been asked before.
Many thanks for your assistance.
James
Trying to follow same exact steps to update Acrobat Standard DC that I've used with Acrobat Standard X and not having success. Was hoping someone could weigh in, tell me what I'm doing wrong.
I've downloaded the "base" installer (Acrobat_2015_Web_WWMUI.exe) from the Adobe Licensing website. I extract it, and am left with bunch of different files, including the AcroPro.msi file, which is version 15.006.30033 according to Orca and the Adobe Customization Wizard.
I then downloaded the latest quarterly patch (Classic Track - Acrobat2015Upd1500630094.msp) from the Adobe Downloads site.
From a command prompt, I ran the following:
msiexec /a d:\adobe\acropro.msi /update Acrobat2015Upd1500630094.msp
After a minute or so the update completes. I check the version of the AcroPro.msi file and it now reports 15.006.30094.
I deploy using Group Policy, but here is where the installation fails. There is an error message in the Windows Application log stating, "Product: Adobe Acrobat DC -- Error 1334.The file 'dropboxstorage.api' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."
I remember a while back having this problem (missing files in the Data1.cab) and it being the result of my trying to apply the quarterly patch to an already patched MSI, rather than applying the quarterly patch to the base MSI file. But as far as I can tell, that's not happening here - I'm applying the patch to the base MSI.
Thoughts?
Working with Acrobat DC, found the method to create an exception for the master image. Ran the command before saving the image. Acrobat now works (doesn't ask for a login), but my previous install of the Master Collection, which ran with another prov.xml licensing solution has reverted back to it's unlicensed conditon. The Acrobat DC exception also removes the credentials from the Adobe Creative Cloud Desktop. Is there anyway to make these pieces of software play nice for imaging?
I want help installing to a directory, local path, partitioned disk of my on choice. I am working with https://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
How do I get this script to work -
Setup.exe /sALL /extUI /sl "en_US" /msi INSTALLDIR="D:\Program Files <x86>\" EULA_ACCEPT="YES" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="en_US" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1
I have The package containing AcroPro.msi and in the same folder is the Abcpy.ini. When I deploy the package to a computer it installs successfully and shows that it has picked up the username and company name but not the serial number.
in the Abcpy.ini
;***************************************************************
;OEM Installation Options
;***************************************************************
[OEM Install]
ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111
USERNAME=jtillman@napier.medway.sch.uk
COMPANYNAME=NAPIER COMMUNITY PRIMARY AND NURSER
INSTALLDIR=
Is there any special switch or command I need to add in to make this work? I am deploying on an RM CC4 network. So I have an install command box in the package properties where I can add in command switches. Thanks.
Hello Community,
i have Special Question to Licence and Installation..
I have to Install Acrobat Standard AND Pro on the Same Terminal Server (RDSH) i have just a few licences für both Version.
Is it allowed to install both versions on one Remote Desktop Session Host?
i would work with GPO Item Level Targeting an place the Shortcut of the Licenced Version on the Users Desktop. Other User get the other Version (Shortcut) when the are in another AD Group.
Is this allowed? i guess not but i have to asked to be absolutly sure.
Thanks very much
skykitchen
How many users am I licensed for in Adobe XI Pro and how to create an enterprise ID
初めてご質問させていただきます。
送ってもらったPDFファイルをアクロバット(acrobat pro)で開き、
テキストで書き出したところテキスト順番が前後していました。
レイヤーや文字を入力した順番により、
テキスト抽出が異なることがあるのでしょうか?
※レイヤーの順番については、作者に確認したところ同じレイヤー構成で作成しているとの事でした。
With the promotion of Acrobat DC it seems to have disabled my Acrobat X version on my computer. Is there any way to reactivate Acrobat X?
Users are getting the following error message when opening Adobe.
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code show at the bottom of this screen.
Error: 6
I contacted support and they were not able to help.
Any help would be greatly apprectiated.
Mike Giordano
Is there a way to error for spot color with a spot color exception in Acrobats Preflight?