I have about 30 licenses for Acrobat (9 through DC, Standard and Pro) under one email because managing that was easier historically. Then I added a subscription to that account causing the licenses to stop working properly. Plus it seems each subscription needs a unique login. Fine. But I need a way to manage this going forward--either the admin console or LWS. So how do I move licenses and/or subscriptions to either VIP or TLP (or whatever) and get management level access?
I have phoned and use chat for this numerous times. No one seems to want to take ownership and one chat window was actually closed on me as I waited for someone to connect.