How do I move existing licenses/subscriptions to admin console or LWS?
I have about 30 licenses for Acrobat (9 through DC, Standard and Pro) under one email because managing that was easier historically. Then I added a subscription to that account causing the licenses to...
View ArticleHow do I create Adobe IDs and passwords for my users?
New to Team or VIP (are those the same thing?) Purchased 30 seats of Acrobat DC for this small law firm. Created the 30 users in the Admin Console, and now I want to install the app and activate it...
View ArticleJeg har tildelt user x en Adobe DC Pro license i mit admin Console. Den...
Jeg kan logge på Creative Cloude med bruger X credential.Men har ikke mulighed for at downloade Adobe DC Pro license, kun i trial version
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Uninstall reader and install Acrobat Pro without reboot
Is there any way to completely uninstall adobe reader without reboot on Windows 10 to install Acrobat Pro 11. After the uninstall of Reader, I could not install Acrobat Pro right away. I used the...
View ArticleProblem after a virus
Hi, we add a virus this morning. Everything is ok right now because we done a restore. Problem is Adobe Acrobat Pro 2017 is not able to activate.It said 7 days left. I need help regards,
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Set Reader DC as the default PDF handler
Hi,I know there are/have been several iterations of this question. I have attempted ALL of the suggested fixes and none have worked. Its amazing. I have Windows 10 Enterprise x64 1709 with the latest...
View ArticleWhat's the best way to update Adobe Reader DC via SCCM in an Enterprise...
We are currently on a 2015 version. We would like to update to the latest version.Can someone please advise the best way to do this via SCCM? Thank you
View ArticleAUSST not downloading Acrobat DC internally
Hi All, Recently, instead of any download & installation of Acrobat DC going via our local product repository set up as part of our AUSST deployment, it attempts to go externally to download from...
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Adobe Reader doesn't patch to 18.0.11.20040 but stays at 15.7; how can I fix...
So we are doing an enterprise deployment via GPO; we'd normally patch AcroRead.msi with he msp file within the downloader. However, once it is imported into Gropy Policy Management it shows it as...
View ArticleUAC - Run All Administrators in Admin Approval Mode GPO breaks IE integration
Hi, We are having an issue with Adobe Acrobat XI version 11.0.23 on Windows 7 x64 SP1 with IE 11. I have found that when attempting to view a PDF document in IE, the document will not load and will...
View ArticleAcrobat Customization Wizard DC Error - Unable to Submit Changes, MSI Set...
Hello all, Attempting to customize an installation of Acrobat Standard 2017. I am using the DC customization wizard (filename CustWiz1502020039_en_US_DC.exe ) and attempting to customize the latest...
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I need a copy of Adobe Reader Xi for Windows Server 2012.
I have two servers running as part of a remote desktop farm. One of them has Reader Xi installed and works fine. The other has reader DC and that one won't work properly in this environment. So I...
View ArticleAcrobat Plug-ins for Chrome and IE
Hi, We are trialing virtual desktops with XenDesktop. We have a limited number of licences for Adobe Acrobat 2017. I have installed both Adobe Acrobat 2017 and Adobe Reader 2017 on to my Windows 10...
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How to restore damaged pdf?
My customer has recently encountered a problem when trying to open most of their pdfs that they have been referencing for years on their pc. Reader has a popup box that says "Adobe Reader could not...
View ArticleAutomatic Security Updates for Adobe Reader DC
Hello Team,How do I update adobe reader dc security updates automatically without any user intervention? All the security updates should install automatically once they are available.
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Registration is initialised please wait and try again
In adminconsole user added: **@***, (user) in mail download and installation started, (run as administrator) after install I got error. Registration is initialised please wait and try again. Adobe Pro...
View ArticleReceived Error Code 2, Updating Acrobat
Hi All,New user trying to get my head round using AUSST, Appears that I have successfully deployed an update server, Clients can communicate, log in, and update apps to some extent, the only one that...
View ArticleAdobe Acrobat Reader DC enterprise licenses
Hello, we need Adobe Acrobat Reader DC licenses for three employees: for two we bought it as individual accounts. Now we want to buy a third license as an enterprise license. And I would like to...
View ArticleAcrobat 2017 offline activation problem
Hi!We have a license presumably allowing offline activation (~ exception) of Acrobat 2017. We have made a setup (Customization Wizard and mst etc.) and testing (on Windows 7 Pro) and … everything went...
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Adobe Pro 2017 activation
We just bought 45 licenses of Adobe Acrobat Pro 2017 - CLP. I have installed the version on my computer with the key sent by Adobe but I'm jammed on the "Adobe ID" account. What we should use ? Do we...
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