I have a list of licenses but cannot remove the old users from. PRO Mac, 9 Pro, CS5 Premium and creative suite keys. How can i remove the old users so i can give them to new users. The old users dont seem to have adobe accounts.
Adobe licenses
Cumulative Update for Acrobat XI?
My company was looking at updating the Adobe Acrobat XI software on all of our workstations. We are unable to update using the built in update system in Adobe. I found the update center Adobe - Acrobat : For Windows and I am currently downloading the updates. These updates are a .msp file, so they only contain the update to append to the last patch. Which means I will have to install all of them one at a time. Our workstations is running Acrobat XI 11.0.0.
I am wondering if there is a cumulative update for Acrobat XI, that I can install only one file. If not, is there a way I can create a script that will install the updates for me. Where all I do is put the update files on the workstations and run a script.
Button appearance not transferring from Acrobat Pro to Reader version
In the prepare form area, I've created rollover text with buttons. Under preferences>forms, while in Pro, I've clicked off the show focus rectangle. I've also changed highlight color Darker gray) to match document background. When opened by others with Reader, their prefs default to another highlight color. I cannot get the appearance to match. I can't ask all users accessing the doc to change their prefs just because my doc didn't retain the appearance highlight color properties and the show focus rectangle is showing. What am I missing?
Adobe DC was installed on a computer that was cloned, and it requires and Adobe ID. Adobe DC was installed with the Adobe ID before the system was syspreped and cloned.
I build a computer which was cloned. When Adobe DC was installed the license number was added. Then the system was sysprepped then cloned. When the clone was deployed, when Adobe DC was opened, it requires an Adobe ID and password, How do I add the license number.
I am looking to change user
I am looking to Download Software after end user has left the company?
Can not delete the old printer- Acrobat Pro 9
I purchased Adobe Acrobat Pro 9 several years ago for personal, non-business use. About 2 years ago, i purchased an new multipurpose printer, scanner, fax. I discarded the previous printer which was installed in Acrobat as the device from which to scan a document. I cannot delete that old printer or add the new printer in
Acrobat for the purpose of Creating PDF from Scanner. I have uninstalled Acrobat and reinstalled it, thinking that the new printer/scanner would be installed, but that did not occur. Is it possible to delete an old printer/scanner and/or add a new printer scanner?
Differences between Adobe Acrobat Pro and Std on file level or registry
Hello,
When I have an Adobe Acrobat DC installation
Can someone tell me how I can distinguish on file level or in the registry, whether I have a Pro or Standard version available?
Thank you
Jürgen
Unable to open PDF after saving with Digital id
I'm using Adobe Acrobat Pro XI and edited an existing PDF that was probably created in a previous version. I saved it and chose to apply a digital ID. Now I can't open it because I get the error popup
"A digital ID was used to encrypt this document, but no digital ID is present to decrypt it. Make sure your digital id is properly installed...."
So I created a new PDF and saved two copies. I have two digital IDs available when saving securely so I save two documents using different IDs. Both documents open fine.
I just went into Preferences -> Signatures -> Identities & Trust Signatures
I looked at both certificates. Under Trust the first one says "This certificate is directly trusted in your trusted certificates list." The issuer is "Communications Server"
The second certificate says "This certificate is not trusted" The issuer for this one is a domain server.
Has Adobe Genuine Software Integrity Service been fixed?
I have been reading through the posts about this service and have found that others are having similar issues a we do. For us the hard disk usage is at 100% and the CPU between 50%-100% unless I use Windows 10 System Configuration to disable this service. As we have thousands of computers running Adobe products we want to make sure we have the best solution.
Has this been fixed? I have seen a post that said it is a know issue in 2016 but there was no response that it had been fixed. If it has been fixed what do we need to update to fix it? Can we just update one product or do we have to update the whole suite. Our users do not log into Creative Cloud.
We use Creative Cloud packager to create deployments for our Microsoft SCCM server.
Thanks for your help,
Daniel
Some users are being prompted to sign in.
After installing Acrobat Pro DC, everything appears to be work fine. Later, some users are being prompted to login to Adobe. How can this be disabled? The only fix we have so far is to uninstall and reinstall. We'd like to prevent that if possible. Logging in as a different user does not resolve this so it appears it's not Windows profile. We've also tried: Copy ABCPY.INI from a known working computer adobe_prtk --tool=ReplaceSN --serialize=LEID --serial=AdobeCreativeCloudCleanerTool.exe – this fixed a similar issue with Adobe CC products but did not resolve this issue with Acrobat DC Pro · Browse to the location: [System Drive]:\ProgramData\Adobe · Rename the 'SLStore' folder to 'SLStore_old' · Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe · Rename the 'SLCache' folder to 'SLCache_old' Data type boolean: DWORD value > REG_DWORD Default null Version # DC HKLM Path HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices Summary Disables all service access except those features controlled by the other preferences. Details This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Keyword: * 1: Disable Document Cloud services.
Why Was the Digital Signing Certificate for Acrobat.exe in 11.0.20 Allowed to Expire on 5/7/17?
Install Acrobat X or XI using customization tool (without Serial)
I am having difficulty with Adobe installing without the serial number. I have downloaded the "Adobe Customization Wizard X" For installing Adobe Acrobat. Created a Transform to install silently. I did leave out the serial number because we don't have a volume license, we just have about 150 various keys/licenses. I am hoping for it to prompt for the serial number at first use. Below is my command line Syntax:
msiexec /i "C:\Temp\Adobe_X_Std\AcroStan.msi" TRANSFORMS="C:\Temp\Adobe_X_Std\AcroStan.mst" /qn
How do I get Acrobat to install without a serial number from command line? Any guidance is much appreciated. Thank you
How can we change the Certified Plugins option to NO?
How can we change the Certified Plugins option to NO? It's randomly changing to YES on some of our machines and not allowing Adobe Reader or Acrobat to open when EMC IRM plugin is installed. Registry option is preferred as checking the box, saving, restarting app, unchecking, saving and restarting the app does not resolve the problem.
Thanks!
Adobe runtimes distribution license
Hi all. We are getting no reply when applying to distribute the Adobe runtimes and Reader. Adobe support sent me here? Does anyone know of a contact address or way to work with whomever processes the distribution requests?
AUSST (Received an error code 9 while processing for Acrobat.)
Since Friday 4/21/17, I've been trying to do a fresh and incremental update with AUSST using two different computers, one PC and one Mac. I keep getting the same error when running AUSST "Received an error code 9 while processing for Acrobat." This is using the latest version of AUSST.
Here is my AdobeAcrobatUpdateServerSetupTool.log from my PC test
04/24/17 08:35:36:531 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | AcroAUSST app initialized with 3 arguments TEXT: VAL: 0
04/24/17 08:35:36:531 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Reading cmd option... TEXT: VAL: 0
04/24/17 08:35:36:531 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Root provided... TEXT: c:\test VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Fresh Mode... TEXT: VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Param validation passed... TEXT: VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Reading cmd option done... TEXT: VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | We are in cleanup mode. Deleting everything at path c:\test\Acrobat TEXT: VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:35:36:533 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ARMDC TEXT: VAL: 0
04/24/17 08:35:37:700 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:35:37:700 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/current_version.txt TEXT: VAL: 0
04/24/17 08:35:38:767 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/current_version.txt TEXT: VAL: 0
04/24/17 08:35:38:767 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Initializing Mac manifest arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:35:38:767 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:35:38:908 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:35:38:908 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:35:38:908 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-updates/mac/ARMDC/ARM_update/ARMDC Agent Installer.pkg TEXT: VAL: 0
04/24/17 08:35:38:908 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-updates\mac\ARMDC\ARM_update TEXT: VAL: 0
04/24/17 08:35:40:994 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-updates/mac/ARMDC/ARM_update/ARMDC Agent Installer.pkg TEXT: VAL: 0
04/24/17 08:35:40:994 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/ARMPackage/univ/ARMDCContents.arm TEXT: VAL: 0
04/24/17 08:35:40:994 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ARMDC\ARMPackage\univ TEXT: VAL: 0
04/24/17 08:35:44:084 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/ARMPackage/univ/ARMDCContents.arm TEXT: VAL: 0
04/24/17 08:35:44:084 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:35:44:084 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\Acrobat2015\acrobat TEXT: VAL: 0
04/24/17 08:35:45:164 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:35:45:164 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/Acrobat2015/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:35:46:231 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/Acrobat2015/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:35:46:231 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Initializing Mac manifest arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:35:46:231 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:35:46:324 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:35:46:324 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:35:46:324 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd150 0630306_incr.pkg TEXT: VAL: 0
04/24/17 08:35:46:340 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\mac\Acrobat2015\1500630306 TEXT: VAL: 0
04/24/17 08:36:03:683 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd1500630306_inc r.pkg TEXT: VAL: 0
04/24/17 08:36:03:683 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd150 0630306.pkg TEXT: VAL: 0
04/24/17 08:37:08:362 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd1500630306.pkg TEXT: VAL: 0
04/24/17 08:37:08:362 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:37:08:362 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\AcrobatDC\acrobat TEXT: VAL: 0
04/24/17 08:37:09:512 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:37:09:512 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/AcrobatDC/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:37:10:594 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/AcrobatDC/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:37:10:594 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Initializing Mac manifest arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:37:10:594 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:37:11:019 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:37:11:019 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:37:11:019 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920 044_incr.pkg TEXT: VAL: 0
04/24/17 08:37:11:019 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\mac\AcrobatDC\1700920044 TEXT: VAL: 0
04/24/17 08:37:53:332 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920044_incr.pk g TEXT: VAL: 0
04/24/17 08:37:53:332 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920 044.pkg TEXT: VAL: 0
04/24/17 08:39:32:913 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920044.pkg TEXT: VAL: 0
04/24/17 08:39:32:913 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg TEXT: VAL: 0
04/24/17 08:39:33:087 | [ERROR] | | Acrobat | Utilities | AUSST | | | 992 | Error occurred while starting download for payload at path: http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg error : -1 TEXT: VAL: 0
04/24/17 08:39:33:087 | [ERROR] | | Acrobat | Utilities | AUSST | | | 992 | Invalid URL TEXT: VAL: 0
04/24/17 08:39:33:087 | [ERROR] | | Acrobat | Utilities | AUSST | | | 992 | Encountered an error. Error code: 9 TEXT: VAL: 0
04/24/17 08:39:33:087 | [ERROR] | | Acrobat | Utilities | AUSST | | | 992 | Could not download payload at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg. TEXT: VAL: 0
04/24/17 08:39:33:087 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:33:087 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ServicesUpdater\acrobat\2015 TEXT: VAL: 0
04/24/17 08:39:34:247 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:34:247 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/2015/current_version.txt TEXT: VAL: 0
04/24/17 08:39:35:329 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/2015/current_version.txt TEXT: VAL: 0
04/24/17 08:39:35:329 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Initializing Mac manifest arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:35:329 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:39:35:454 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:39:35:454 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:39:35:454 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:35:454 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ServicesUpdater\acrobat\DC TEXT: VAL: 0
04/24/17 08:39:36:650 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:36:650 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/DC/current_version.txt TEXT: VAL: 0
04/24/17 08:39:37:745 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/DC/current_version.txt TEXT: VAL: 0
04/24/17 08:39:37:745 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Initializing Mac manifest arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:39:37:745 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:39:37:965 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:39:37:965 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:39:37:965 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ArmManifest.msi TEXT: VAL: 0
04/24/17 08:39:37:965 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\win TEXT: VAL: 0
04/24/17 08:39:39:062 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ArmManifest.msi TEXT: VAL: 0
04/24/17 08:39:39:124 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ArmManifest.msi VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win arm manifest ... TEXT: VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Success fetching record from arm manifest... TEXT: VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win arm manifest done... TEXT: VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-updates/win/ARM/1.8.x/AdobeARM_1824214663.msi TEXT: VAL: 0
04/24/17 08:39:39:140 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-updates\win\ARM\1.8.x TEXT: VAL: 0
04/24/17 08:39:42:230 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-updates/win/ARM/1.8.x/AdobeARM_1824214663.msi TEXT: VAL: 0
04/24/17 08:39:42:230 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/Acrobat2015Manifest.msi TEXT: VAL: 0
04/24/17 08:39:43:294 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/Acrobat2015Manifest.msi TEXT: VAL: 0
04/24/17 08:39:43:307 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/Acrobat2015Manifest.msi VAL: 0
04/24/17 08:39:43:307 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:39:43:307 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest done... TEXT: VAL: 0
04/24/17 08:39:43:307 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:39:43:307 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd150 0630280.msp TEXT: VAL: 0
04/24/17 08:39:43:308 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\win\Acrobat2015\1500630280 TEXT: VAL: 0
04/24/17 08:40:23:688 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd1500630280.msp TEXT: VAL: 0
04/24/17 08:40:23:688 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd150 0630280_incr.msp TEXT: VAL: 0
04/24/17 08:40:28:757 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd1500630280_inc r.msp TEXT: VAL: 0
04/24/17 08:40:28:757 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/AcrobatDCManifest.msi TEXT: VAL: 0
04/24/17 08:40:29:836 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/AcrobatDCManifest.msi TEXT: VAL: 0
04/24/17 08:40:29:855 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/AcrobatDCManifest.msi VAL: 0
04/24/17 08:40:29:856 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:40:29:856 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest done... TEXT: VAL: 0
04/24/17 08:40:29:856 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:40:29:856 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320 070_incr.msp TEXT: VAL: 0
04/24/17 08:40:29:857 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\win\AcrobatDC\1502320070 TEXT: VAL: 0
04/24/17 08:40:35:962 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320070_incr.ms p TEXT: VAL: 0
04/24/17 08:40:35:962 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320 070.msp TEXT: VAL: 0
04/24/17 08:41:33:398 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320070.msp TEXT: VAL: 0
04/24/17 08:41:33:398 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:41:33:398 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\win\ServicesUpdater\2015 TEXT: VAL: 0
04/24/17 08:41:34:539 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:41:34:554 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi VAL: 0
04/24/17 08:41:34:554 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:41:34:556 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The msi files seems empty because UpdateFiles table is not found. Skipping this manifest. TEXT: VAL: 0
04/24/17 08:41:34:557 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:41:34:557 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:41:34:557 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Creating directory at path c:\test\Acrobat\arm-manifests\win\ServicesUpdater\DC TEXT: VAL: 0
04/24/17 08:41:35:616 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:41:35:649 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi VAL: 0
04/24/17 08:41:35:650 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:41:35:650 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | The msi files seems empty because UpdateFiles table is not found. Skipping this manifest. TEXT: VAL: 0
04/24/17 08:41:35:650 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Report... TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacARM passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacARMContents passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacAcrobatDC failed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacSrvAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for MacSrvAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for WinARM passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for WinAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for WinAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for WinSrvAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:41:35:664 | [INFO] | | Acrobat | Utilities | AUSST | | | 992 | Download for WinSrvAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:41:35:804 | [ERROR] | | Acrobat | Utilities | AUSST | | | 992 | Last failure... TEXT: VAL: 9
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | AcroAUSST app initialized with 3 arguments TEXT: VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Reading cmd option... TEXT: VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Root provided... TEXT: c:\test VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Fresh Mode... TEXT: VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Param validation passed... TEXT: VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Reading cmd option done... TEXT: VAL: 0
04/24/17 08:49:18:370 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | We are in cleanup mode. Deleting everything at path c:\test\Acrobat TEXT: VAL: 0
04/24/17 08:49:18:777 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:49:18:777 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ARMDC TEXT: VAL: 0
04/24/17 08:49:19:953 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:49:19:953 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/current_version.txt TEXT: VAL: 0
04/24/17 08:49:21:068 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/current_version.txt TEXT: VAL: 0
04/24/17 08:49:21:068 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Initializing Mac manifest arm-manifests/mac/ARMDC/ARMDCHelperManifest.arm TEXT: VAL: 0
04/24/17 08:49:21:068 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:49:21:177 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:49:21:177 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:49:21:177 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-updates/mac/ARMDC/ARM_update/ARMDC Agent Installer.pkg TEXT: VAL: 0
04/24/17 08:49:21:177 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-updates\mac\ARMDC\ARM_update TEXT: VAL: 0
04/24/17 08:49:23:261 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-updates/mac/ARMDC/ARM_update/ARMDC Agent Installer.pkg TEXT: VAL: 0
04/24/17 08:49:23:261 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ARMDC/ARMPackage/univ/ARMDCContents.arm TEXT: VAL: 0
04/24/17 08:49:23:261 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ARMDC\ARMPackage\univ TEXT: VAL: 0
04/24/17 08:49:26:335 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ARMDC/ARMPackage/univ/ARMDCContents.arm TEXT: VAL: 0
04/24/17 08:49:26:335 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:49:26:335 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\Acrobat2015\acrobat TEXT: VAL: 0
04/24/17 08:49:27:400 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:49:27:400 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/Acrobat2015/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:49:28:500 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/Acrobat2015/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:49:28:500 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Initializing Mac manifest arm-manifests/mac/Acrobat2015/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:49:28:500 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:49:28:593 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:49:28:593 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:49:28:593 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd150 0630306_incr.pkg TEXT: VAL: 0
04/24/17 08:49:28:593 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\mac\Acrobat2015\1500630306 TEXT: VAL: 0
04/24/17 08:49:47:990 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd1500630306_inc r.pkg TEXT: VAL: 0
04/24/17 08:49:47:990 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd150 0630306.pkg TEXT: VAL: 0
04/24/17 08:51:16:526 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/Acrobat2015/1500630306/Acrobat2015Upd1500630306.pkg TEXT: VAL: 0
04/24/17 08:51:16:526 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:51:16:526 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\AcrobatDC\acrobat TEXT: VAL: 0
04/24/17 08:51:17:666 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:51:17:666 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/AcrobatDC/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:51:18:759 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/AcrobatDC/acrobat/current_version.txt TEXT: VAL: 0
04/24/17 08:51:18:759 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Initializing Mac manifest arm-manifests/mac/AcrobatDC/acrobat/AcrobatManifest.arm TEXT: VAL: 0
04/24/17 08:51:18:759 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:51:18:964 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:51:18:964 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:51:18:964 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920 044_incr.pkg TEXT: VAL: 0
04/24/17 08:51:18:964 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\mac\AcrobatDC\1700920044 TEXT: VAL: 0
04/24/17 08:52:13:272 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920044_incr.pk g TEXT: VAL: 0
04/24/17 08:52:13:272 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920 044.pkg TEXT: VAL: 0
04/24/17 08:54:25:832 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDCUpd1700920044.pkg TEXT: VAL: 0
04/24/17 08:54:25:832 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg TEXT: VAL: 0
04/24/17 08:54:25:935 | [ERROR] | | Acrobat | Utilities | AUSST | | | 1232 | Error occurred while starting download for payload at path: http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg error : -1 TEXT: VAL: 0
04/24/17 08:54:25:935 | [ERROR] | | Acrobat | Utilities | AUSST | | | 1232 | Invalid URL TEXT: VAL: 0
04/24/17 08:54:25:935 | [ERROR] | | Acrobat | Utilities | AUSST | | | 1232 | Encountered an error. Error code: 9 TEXT: VAL: 0
04/24/17 08:54:25:935 | [ERROR] | | Acrobat | Utilities | AUSST | | | 1232 | Could not download payload at path http://ardownload.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/1700920044/AcrobatDC1700920044 _MUI.pkg. TEXT: VAL: 0
04/24/17 08:54:25:935 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:25:935 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ServicesUpdater\acrobat\2015 TEXT: VAL: 0
04/24/17 08:54:27:082 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:27:082 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/2015/current_version.txt TEXT: VAL: 0
04/24/17 08:54:28:149 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/2015/current_version.txt TEXT: VAL: 0
04/24/17 08:54:28:149 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Initializing Mac manifest arm-manifests/mac/ServicesUpdater/acrobat/2015/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:28:149 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:54:28:263 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:54:28:263 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:54:28:263 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:28:264 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\mac\ServicesUpdater\acrobat\DC TEXT: VAL: 0
04/24/17 08:54:29:337 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:29:337 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/mac/ServicesUpdater/acrobat/DC/current_version.txt TEXT: VAL: 0
04/24/17 08:54:30:416 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/mac/ServicesUpdater/acrobat/DC/current_version.txt TEXT: VAL: 0
04/24/17 08:54:30:416 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Initializing Mac manifest arm-manifests/mac/ServicesUpdater/acrobat/DC/AcroManifest.arm TEXT: VAL: 0
04/24/17 08:54:30:416 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The path to current directory is TEXT: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST VAL: 0
04/24/17 08:54:30:604 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing mac product manifest done... TEXT: VAL: 0
04/24/17 08:54:30:604 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:54:30:604 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ArmManifest.msi TEXT: VAL: 0
04/24/17 08:54:30:604 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\win TEXT: VAL: 0
04/24/17 08:54:31:699 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ArmManifest.msi TEXT: VAL: 0
04/24/17 08:54:31:753 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ArmManifest.msi VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win arm manifest ... TEXT: VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Success fetching record from arm manifest... TEXT: VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win arm manifest done... TEXT: VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-updates/win/ARM/1.8.x/AdobeARM_1824214663.msi TEXT: VAL: 0
04/24/17 08:54:31:754 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-updates\win\ARM\1.8.x TEXT: VAL: 0
04/24/17 08:54:33:886 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-updates/win/ARM/1.8.x/AdobeARM_1824214663.msi TEXT: VAL: 0
04/24/17 08:54:33:886 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/Acrobat2015Manifest.msi TEXT: VAL: 0
04/24/17 08:54:34:951 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/Acrobat2015Manifest.msi TEXT: VAL: 0
04/24/17 08:54:34:975 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/Acrobat2015Manifest.msi VAL: 0
04/24/17 08:54:34:976 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:54:34:976 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest done... TEXT: VAL: 0
04/24/17 08:54:34:977 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:54:34:977 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd150 0630280.msp TEXT: VAL: 0
04/24/17 08:54:34:977 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\win\Acrobat2015\1500630280 TEXT: VAL: 0
04/24/17 08:55:14:259 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd1500630280.msp TEXT: VAL: 0
04/24/17 08:55:14:259 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd150 0630280_incr.msp TEXT: VAL: 0
04/24/17 08:55:19:338 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/Acrobat2015/1500630280/Acrobat2015Upd1500630280_inc r.msp TEXT: VAL: 0
04/24/17 08:55:19:338 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/AcrobatDCManifest.msi TEXT: VAL: 0
04/24/17 08:55:20:405 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/AcrobatDCManifest.msi TEXT: VAL: 0
04/24/17 08:55:20:429 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/AcrobatDCManifest.msi VAL: 0
04/24/17 08:55:20:430 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:55:20:430 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest done... TEXT: VAL: 0
04/24/17 08:55:20:431 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:55:20:431 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320 070_incr.msp TEXT: VAL: 0
04/24/17 08:55:20:431 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\pub\adobe\acrobat\win\AcrobatDC\1502320070 TEXT: VAL: 0
04/24/17 08:55:25:524 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320070_incr.ms p TEXT: VAL: 0
04/24/17 08:55:25:524 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path http://ardownload.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320 070.msp TEXT: VAL: 0
04/24/17 08:56:10:722 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\pub/adobe/acrobat/win/AcrobatDC/1502320070/AcrobatDCUpd1502320070.msp TEXT: VAL: 0
04/24/17 08:56:10:722 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:56:10:723 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\win\ServicesUpdater\2015 TEXT: VAL: 0
04/24/17 08:56:11:808 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:56:11:830 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ServicesUpdater/2015/AcroManifest.msi VAL: 0
04/24/17 08:56:11:831 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:56:11:831 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The msi files seems empty because UpdateFiles table is not found. Skipping this manifest. TEXT: VAL: 0
04/24/17 08:56:11:831 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:56:11:831 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Starting download for file at path https://armmf.adobe.com/arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:56:11:831 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Creating directory at path c:\test\Acrobat\arm-manifests\win\ServicesUpdater\DC TEXT: VAL: 0
04/24/17 08:56:12:890 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | File successfully downloaded and copied at path c:\test\Acrobat\arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi TEXT: VAL: 0
04/24/17 08:56:12:923 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing manifest... TEXT: c:\test\Acrobat/arm-manifests/win/ServicesUpdater/DC/AcroManifest.msi VAL: 0
04/24/17 08:56:12:924 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Intializing win product manifest ... TEXT: VAL: 0
04/24/17 08:56:12:924 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | The msi files seems empty because UpdateFiles table is not found. Skipping this manifest. TEXT: VAL: 0
04/24/17 08:56:12:924 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Start downloading payloads for the manifest file TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Report... TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacARM passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacARMContents passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacAcrobatDC failed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacSrvAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for MacSrvAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for WinARM passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for WinAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for WinAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for WinSrvAcrobat2015 passed. TEXT: VAL: 0
04/24/17 08:56:12:940 | [INFO] | | Acrobat | Utilities | AUSST | | | 1232 | Download for WinSrvAcrobatDC passed. TEXT: VAL: 0
04/24/17 08:56:13:117 | [ERROR] | | Acrobat | Utilities | AUSST | | | 1232 | Last failure... TEXT: VAL: 9
Here is my AdobeUpdateServerSetupTool.log from my PC test
04/24/17 08:35:33:087 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | ************************* START Adobe Update Server Setup *************************
04/24/17 08:35:33:087 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | Rootpath = c:\test
04/24/17 08:35:33:087 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | Got the acrobat only flag.
04/24/17 08:35:36:526 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | Calling AcroAUSST tool for fresh setup.
04/24/17 08:41:35:804 | [ERROR] | | AAMEE | Utilities | AUSST | | | 992 | Received error code 9. See AdobeAcrobatUpdateServerSetupTool.log for more details.
04/24/17 08:41:35:804 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | AdobeUpdateServerSetupTool Returned with code: 0.
04/24/17 08:41:35:804 | [INFO] | | AAMEE | Utilities | AUSST | | | 992 | ************************* END Adobe Update Server Setup *************************
04/24/17 08:49:15:736 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | ************************* START Adobe Update Server Setup *************************
04/24/17 08:49:15:736 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | Rootpath = c:\test
04/24/17 08:49:15:736 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | Got the acrobat only flag.
04/24/17 08:49:18:370 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | Calling AcroAUSST tool for fresh setup.
04/24/17 08:56:13:123 | [ERROR] | | AAMEE | Utilities | AUSST | | | 1232 | Received error code 9. See AdobeAcrobatUpdateServerSetupTool.log for more details.
04/24/17 08:56:13:124 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | AdobeUpdateServerSetupTool Returned with code: 0.
04/24/17 08:56:13:128 | [INFO] | | AAMEE | Utilities | AUSST | | | 1232 | ************************* END Adobe Update Server Setup *************************
Reader DC - Bad Quality (Icons, Images, ...)
Hello,
I have installed latest Adobe Reader DC in my test-Environment running on Windows Server 2016 and Citrix XenApp 7.13.
The graphic-quality is bad in Reader. Especially the Icons in the main toolbar look shabby.
Have a look at the screenshot:
I tried some settings like "bAntialiasGraphics", "bAntialiasImages" and so on, but there was no improvement.
I did also open up a few PDFs and noticed, that the Image quality is also bad.
Does anybody have an idea on how to improve this?
Additional I noticed, that Adobe Reader DC uses ist own mouse-cursor-set. (black-cursor, hand, ...)
Is it possible to prevent the Reader to change the cursors?
Thank you!
Unable to access ims-na1.adobelogin.comwebsite during atempt to install Adobe Acrobat DC
Hello,
while attempting to activate licence for Adobe Acrobat we were stoped by error saying that website ims-na1.adobelogin.com could not be resolved.
After investigating the issue we found, that the problem is related to resolving given domain name trough our company DNS server.
It seems that Windows 2012 R2 DNS server refuse to resolve given name when "Enable DNSSEC validation for remote responses" option is enabled altough the given DNS record does not have any DNSSEC values.
Are there any sugestions how to workaround around this issue?
From what I have read on forum about posibilities, I can state that:
- use of another dns server is not an option because we use Active directory domain
- other dns servers are blocked on company perimeter firewall
Is serialization with the Aptee tool permanent or temporary?
We have a Citrix 7.13 environment with installed, published Acrobat DC. The XenApp servers share a read-only disk, and all maintenance is done on a maintenance server in write mode. On our maintenance server, we used the Aptee tool to create and activate the prov.xml file before sealing and publishing the disk, and achieved "Return code was 0". The XenApp workers booted and Acrobat launched fine for a few days without login prompts. Several days later, when launching Acrobat, it just flashes and goes away, possibly it is trying to present a login screen and then closing. The problem is fixed temporarily by running the activation command again.
Is serialization with the Aptee tool permanent or temporary?
Should I be running the activation command on each "read-only" XenApp server?
Should I need to run the activation command every few days?
Thanks in advance
Help... Error 2753. The File 'acrosup64.dll' is not marked for installation.
Hello,
I receive the error message below when trying to install 11.0.20.
I have followed all of the instructions that have been used in our office the past.
My initial extraction if from: AcrobatPro_11_Web_WWMUI.exe (file date 3/7/2013)
I am testing the install by using the following before I try a GPO deployment.
C:\Windows\system32>msiexec /i C:\AdobeProTransform\AcroPro11020\AcroPro.msi TRA
NSFORMS=AcroPro.mst
Running Adobe Cleaner does not help.
Please let me know what additional information you need.
thank you
Moving imaged hard drive to new system
Hello,
We are working on upgrading all our system to Windows 10 with Adobe Acrobat DC installed on the image. We have also used the custimization wizard to create an offline exception and add the serial# to the install. The plan is to create several images on 1 PC and then just replace the hard drives on the machines that we want to upgrade. The problem were are having is once we move the hard drive to the new PC, Adobe Acrobat seems to lose the offline configuration and wants the user to Sign-In with an Adobe ID. We do not want this to happen. If we do not change the hard drive and use the same system that the image was created on, we do not have this problem. Anyone have any ideas on how to get this working without having to uninstall and re-install Adobe Acrobat?
Thanks,
Gavin