We ran Acrobat DC in a trial which worked well so we bought licences.
Now we need to install Acrobat DC on our XenApp provisioned image. Where does the prov.xml file need to be located after it's generated by the tool?
I have run adobe_prtk.exe --tool=VolumeSerialize --generate --serial="<ENTER SERIAL #HERE>" --leid="<ENTER LEID #HERE>" --regsuppress=ss --eulasuppress and adobe_prtk.exe --tool=VolumeSerialize --provfile=<ENTER PATH OF PROV.XML FILE> --stream.
Thanks in advance
Hey,
We've got an issue on a 2008 R2 terminal server where signing documents using Adobe Reader is causing app lockups.
I've found that disabling the "Modern User Interface" (in Preferences > Signatures > Creation & Appearance (More…) ) fixes the issue - however I have been unable to find a way to control this via group policy. I've tried running registry / file monitoring software to find the appropriate key / place to control this from with no luck.
As per this blog post - Digital signatures simplified | Adobe Content Corner - it states this can be controlled via Group Policy.
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“From Preferences > Signatures > Creation & Appearance (More…) you can uncheck the “Use modern user interface…” option to turn off the new experience and return to the old one. This preference is active by default and can be controlled by means of Registry (Windows) and Plist (MacOS) preferences, so it is suitable for a custom configuration with automated deployments of Acrobat.”
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I have searched through the online guide in the enterprise toolkit (Acrobat Customization Wizard DC for Windows) and have not been able to locate the relevant registry key / setting to disable the “Use modern user interface for signing and Digital ID configuration”.
Would anybody be able to point me in the right direction on how to achieve this via group policy?
Thanks
Leigh
Okay after going through the adobe site for more than 2 days i am at a loss. I work for the local government and need to access to install on out internal network adobe e-reader which is free. the problem is all of the downloads want to install Symantec which we don't nor won't a;;ow. A while back we could download the free products with out the malware in bedded in it. How can I acquire a clean download of the adobe e-reader? Yes i know most people don't consider Symantec malware but I do.
I have been reading through the posts about this service and have found that others are having similar issues a we do. For us the hard disk usage is at 100% and the CPU between 50%-100% unless I use Windows 10 System Configuration to disable this service. As we have thousands of computers running Adobe products we want to make sure we have the best solution.
Has this been fixed? I have seen a post that said it is a know issue in 2016 but there was no response that it had been fixed. If it has been fixed what do we need to update to fix it? Can we just update one product or do we have to update the whole suite. Our users do not log into Creative Cloud.
We use Creative Cloud packager to create deployments for our Microsoft SCCM server.
Thanks for your help,
Daniel
Hello,
I'm sequencing Adobe Acrobat 2017 with App-V. Even if I'm sequencing and deploying it like described in the App-V Deployment guide, Acrobat starts but I need to log in with my Adobe ID.
Hi,
I'm having trouble with the activation. I have a volume license.
The error message is in german language. it says "couldn*t connect to Adobe to register your product.
Make sure you have internet access and javascript enabled ( i checked this ).
I hope someone can help me.
edit1: I already talked to a employee in the chat. He said it is an obsolete product and it will be supported in the forum.
[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]
[Moved from FREE Reader forum to a PAID Acrobat forum... Mod]
Hello.. I am using Adobe Acrobat Pro XI 11.0.20.
When I am on a PDF that has bookmarks that goes to other PDF's.. I click on the bookmark and it takes me to the other pdf. Now when I click the "pervious view button (alt - left arrow).. it takes me back to the original view as it should. My issue is that the bookmarks pane is then closed and I have to click on the bookmarks again to get it open. Is there a way to have this stay opened all of the time?
*note* that when I first open the document.. the bookmarks pane is opened automatically.
Thanks!
We are using a stand alone version of Adobe DC Pro (15.006.30033.2205) (no other Adobe products). Windows 7 32-bit environment. I have used the Adobe customization tool to create a custom install package. I now need to update this package with the latest patch from Adobe to correct a recent security patch.
Ideally I'd like to make a new customized installer package as this allows us to disable the Adobe Sign-In feature, which our agency will never use.
I am trying to use: msiexec /i acropro.msi PATCH="Acrobat2015Upd1500630280.msp" TRANSFORMS="AcroPro.mst"
The .mst file was created by the customization tool. However, when I run this command, I get the error:
"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
I have attempted uninstall and reboot and cleaning the registry of previous installation of Adobe DC Pro without any luck.
Can someone provide guidance on how to create a new customized install with the latest patch and still have the Adobe Sign-In option disabled?
Trying to install Adobe Pro DC on our workstations but we use AppLocker for security.
Has anyone been able to successfully add the correct .dll and .exe files into AppLocker Allow so that standard users can run Adobe Pro DC.
Cheers.
Hello All,
What are the different Sw ID Tag filenames dropped by installation of Adobe Acrobat DC Classic track and Adobe Acrobat DC Continuous track?
We want to use this information for Software Discovery.
Regards,
Mansur Farooq
Trying to download the Customization Wizard DC, but receive page not found when going to the following link:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/acrobatdc/misc
Anyone aware of another download location?
Hi Community,
we try to setup a Macintosh workstation (10.12) in an Internet restricted department with some Adobe CC applications and in Acrobat Pro DC (and all other version before) we have to disable the automatic updates to prevent application hang ups because no update server could be reached. In Acrobat Pro DC the necessary setting in the application preferences should be the last point 'Updater' with a checkbox to enable installing updates automatically. But each time I try to disable this checkbox the system consistently enabled it again. Is there a possibility to disable the automatic updates in the operating system preferences?
Thx in advance & Bye Tom
I'm working on installing Acrobat DC Pro 17 using setup.exe v17.8.30051.28269. It's configured through the Customization Wizard to remove all versions of Reader during the install, but this isn't happening. I saw another forum post for DC 15 with the same problem, and the OP stated he downloaded a new version of the installer. I downloaded the installer from the licensing site on 6/29 (file version 1.0.8.1). Any help would be greatly appreciated!
Hi I am getting a error message when I try to install Adobe DCC pro. Any one know why?
For anyone deploying both Acrobat 2017 Standard and Pro as an application through SCCM, what are you using for the detection method to differentiate between 2017 Standard and Pro?
The default method (MSI product code) is exactly the same in both versions. Even the "Acrobat.exe" SHA1 hash is exactly the same, so using the EXE file version won't work either. I can't find any registry keys that differentiate between Standard and Pro either. If it weren't for the Help > About menu in each application, I couldn't tell which version I had installed.
Are these any registry keys I haven't found that tell whether Standard or Pro is installed?
1. Need to understand how to do an unattended install with team accounts so users are setup when they log in.
With this I need to be able to either assign the license to the users thru the MSI/MST or bypass the initial license screen CANNOT DO /QUIET
2. Need to understand how to setup SharePoint connections so they appear in the left hand nav for the users when they log in. Have tried the customization wizard dc and copied the registry items down. Then saved it and ran the MSIEXEC with the TRANSFORM=
The interface for this is pretty terrible. Why would you have the option to disable SharePoint connector but not have the ability to choose SharePoint links for users to get.
We've packaged Acrobat 11.0.09 for deployment with the Customization Wizard and the install goes fine. We are having issues when try to view linked PDF files in Internet Explorer 11 (Enhanced Security is on) on Win7 64-bit PCs. We are receiving prompts asking us to allow opening of these files. I was under the impression that starting with Acrobat 11.0.07 IE11 Enhanced Security was fully supported? One thing I did notice is while viewing the IE11 add-ons, the "Adobe PDF Reader" add-on shows as 32-bit, any way to load the 64-bit version of this? Thank you.
The last three pc's on our network that i ran updates for Acrobat xi pro all failed with error code 1112000. can anyone assist with a solution? reinstalling is not a practical fix (we have over 100 PC's on the network).
we currently have Acrobat 9 on 2008 R2 Xenapp server and i need to update it to Acrobat Pro DC. Are there any guides tutorials for this? Do you just use the standard client installer? What about licensing ? We have cloud licenses, does the user just log in with their cloud account?
I have a team license.
What information is available to Adobe when setting up users in the Admin Console? Is there a white paper that discusses?